As companies are striving to become more automated, there is a push to have employees focus on more complex issues and less on the mundane tasks of creating reports, monitoring transactions, and responding to customer queries. Conversational AI makes this possible; companies can leverage artificial intelligence tools like chatbots to interact with systems in a humanlike way. Krypt can build a chatbot using SAP Conversational AI and connect it to various SAP systems to perform these mundane tasks.

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